Data Collection & Use

We collect information necessary to provide our logistics and supply chain management services. This includes data you provide directly, such as contact details, and data collected automatically through your interaction with our website.

The primary purposes for processing your personal data are to manage your inquiries, provide requested services, facilitate transport and distribution operations, improve our website functionality, and ensure the security of our services.

• Contact Information: Name, email address, phone number, company details.
• Operational Data: Shipment details, origin/destination information, and trade documentation.
• Technical Data: IP address, browser type, device information, and cookies for site analytics.
• Communication Data: Records of correspondence via email or contact forms.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. These tools help us understand how our services are used in the context of global trade.

Types of Cookies Used

We employ both session and persistent cookies. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain website features.

• Essential Cookies: Required for core site functionality and security.
• Analytical Cookies: Help us understand visitor behavior and improve our site.
• Preference Cookies: Remember your settings for a more personalized experience.

Data Sharing & Third Parties

We do not sell your personal data. We may share information with trusted third-party service providers strictly necessary to perform functions related to our logistics and supply chain operations, such as carriers, customs brokers, and IT service providers.

Any third party that receives your data is contractually obligated to handle it in accordance with this privacy policy and applicable data protection laws. Data may be transferred internationally as required for the execution of transport and distribution services.

Your Rights

You have rights regarding your personal data under applicable laws, such as the GDPR. You may contact us at any time to exercise these rights.

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request limitation on how we use your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to the processing of your data for specific purposes.
• Right to Withdraw Consent: Withdraw your consent for data processing at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact for Privacy Inquiries" section.

Data Security & Retention

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations related to trade and logistics documentation.

Contact for Privacy Inquiries

For any questions regarding this Privacy Policy, to exercise your data rights, or to submit a complaint, please contact our Data Protection contact point:

United Pacific Logistics
Address: 909 Powell Inlet
Phone: +44(0)2579 613361
Email: info@unitedpacificlogistics.com

We are committed to resolving any concerns promptly and transparently.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices, services, or legal requirements. The latest version will always be posted on this page with an updated effective date.

Last Updated: April 2024